Why Work With HST?

My husband and I decided to buy a new home knowing that we would have to sell our current home, first. We were looking for a new realtor as our last one did not meet our expectations. I called HST and Katie was the first agent to answer. Immediately I felt at ease with her. She took the time to explain what was involved in buying and selling a home. To be honest, I was worried about showing our home with 5 children during this COVID pandemic. Katie was very professional and gave us tips to ready our home for showings. With her help, we had only 3 days of showings with 10 offers! We were able to go under contract on day 4! She also arranged for us to view a home that perfectly fit our needs. She walked us through the process and answered all of our questions. We were ultimately able to close on the home we always dreamed of thanks to our wonderful realtor. Working with Katie made what could have been a very stressful situation, fly by effortlessly. I highly recommend Katie as she does an exceptional job!

Jeanne Crum was a treasure to us in navigating selling 2 houses while buying a new one. She is tough as nails at keeping all the players working together, but as warm and compassionate as a good friend. Her experience and knowledge were essential in helping us through a complicated process. We highly recommend her as your agent.

A Difficult Decision Made Easier with Sue Esposito's Help Thanks to Sue's help, I was able to tackle this very difficult task and make it a breeze. By using the service providers that you recommended I was able to accomplish almost everything even before my move! It was reassuring to have all my questions answered completely and my phone calls returned promptly.

Sue, we can't thank you and your team enough for all you did to make the purchase of our new home a reality; you took the time to understand what we wanted and found us the home of our dreams. Now we feel like we're on vacation all the time!

From the initial meeting to the final walkthrough, we felt that you supported and understood our needs throughout the purchase process. Your office team, Mandy and Ken, were also very supportive and answered all our questions in a timely manner. Mandy, especially, is invariable friendly, upbeat and helpful, and has an extensive knowledge of any service we needed, from recommending a moving company to an appliance repair service, and they were all excellent! Patty at the front desk is welcoming and helpful, and always answers the phone or greets us with a smile. 

We would not hesitate to recommend you to anyone who wants to purchase or sell their home. As my husband said throughout the process, "I know Sue will hit a home run for us!" And you did.

Selling your home of over 40 years is life changing. Hiring the right realtor to get through the process is so important. Jeanne Crum was the perfect choice. Her expertise, get it done attitude and knowledge of the entire process made it so much easier for me. I would highly recommend her!  Thank you Jeanne!

Georgieanna is helpful, enthusiastic, prompt to respond, and knowledgeable. She made herself accessible via text, email, and phone throughout the process for questions and follow-ups, and was able to secure a successful offer on our property during the first open house.

 Jeanne helped us sell my mother's house. It was an unusual house that needed a special touch in the sale. She provided that. She dealt with every difficult aspect of the transaction and solved problems as they came up, right through the closing. She is friendly, knowledgeable, responsive and a pleasure to deal with. Her knowledge of eastern Connecticut is impressive, as is her experience. I would not hesitate at all to recommend her.

Happy New Year to you. I felt that I needed to write to you to let you know how satisfied I was with a couple of your co-workers. Jeanne Crum was my realtor, from a referral that I received. My father passed away in January 2023 and I had the task of selling his house. My parents had the house built in 1971, so my task was overwhelming, needless to say. 

Once I had the home 80% cleaned out and ready to show, I contacted Jeanne in August. It was difficult for me emotionally to sell this home that I grew up in. Jeanne was very compassionate and a strong support system for me, in the beginning and throughout the process.  Steve Galinat, assisted Jeanne with the open house.  We made a plan to show the house in late August and it was sold within a week. However, the inspection came up with some issues and the buyer backed out.

It happened that Steve had a young couple that he was trying to find a home for, and brought them to see the house. They fell in love with it and made an offer. It ended up being a 100% financed U.S. Government loan. The inspection came up with a list of failures and so did the lender. Honestly, it became a semi nightmare for me, as well as Jeanne and Steve.

I felt that I needed to give this young couple a chance to get the home that they were so excited for. In order to do that, Jeanne and Steve had their work cut out for them as they provided me with contractors. I live in Boston, so I didn't have clue on who to get or how to proceed. So, the contractors were in place and both Steve and Jeanne helped making sure that everything happened, for both the buyers and myself.

After every task was completed, to my understanding, Steve took photos of the completed work and sent them to the U.S. lenders, to keep that process moving forward for the buyers. We finally were able to close December 12,2023.

I can't stress to you enough on how Jeanne was so incredibly helpful to me and a rock for me. She knew that I couldn't just let this home go to anyone because of my emotional attachment and her and Steve were able to find the PERFECT buyers for me to let the house go. It was incredibly expensive for me to persevere, but in the end, it was worth it for me to do so, as the couple are EXTREMELY grateful for me giving them the chance. 

I would like to say with great appreciation, for your team members that not only sell homes, but have the commitment and dedication to have the buyers and sellers at ease. Thank you! Thank you! Thank you!

I worked with Sondra for over 10 years on real estate purchases, sales and rentals. Sondra is a true professional and I was very happy with the results of all transactions. She is enthusiastic, responsive, and works very hard to get the best value for her clients. I would absolutely recommend her to any prospective clients. If I have another real estate opportunity in the future, I will be sure to give Sondra a call.