Why Work With HST?

I chose Jeanne as my realtor because of her success in selling older homes in my neighborhood. She knew exactly which elements to feature as evidence of time-honored workmanship and which systems the reliability of which a buyer might question. Beyond her experience and knowledge, she offered support and advice at every phase of the sale. She was able to show and sell in less than 2 weeks from signing the contract. That meant I was able to move across the country knowing that she would take care of all the details. And she did, while I found and set up an apt., took care of my grandchildren, opened new and closed old accounts. Her friendliness, sense of humor, and availability at all hours were invaluable to me, selling a home I and my family had lived in for 53 years.

I am writing you to share my appreciation for Jeanne Crum, who served as my realtor for the sale of my mother’s home in Chaplin, CT after she passed away in September of last year.

Shortly after my mother’s passing and working through the emotions of the loss, I also needed to begin my duties as the executor of her estate, navigating through complex waters without the ability to put the rest of my normal life on hold. As I thought about the process of preparing and ultimately selling my mother’s home, I was very concerned that it just might be too overwhelming for me to handle.

It is with that background in mind that makes me so grateful for the assistance and care that I received once I was connected with Jeanne from your office. She came highly recommended to me from the attorney I had retained for assistance with the legal affairs of the estate, and I could not agree more with that recommendation. Jeanne led me not just through the typical steps of selling the home via her years of experience and knowledge of the area – she also tailored that guidance by presenting it in a way that I would be able to process during times of high stress and anxiety. She also displayed confidence in getting the sale, but tempered with realistic expectations and gentle reassurance when we hit bumps along the way. I also really appreciated her patience as we got close to our closing; especially with my one or two calls for updates.

Having the home sold and moving forward with the rest of the estate matters has been a tremendous lift with my spirits and while there will always be some personal sadness attached to the experience, Jeanne earned my complete trust and confidence. I would recommend her without any hesitation to others that might be in my position, and more generally for those happier home selling reasons as well.

With gratitude,

Christopher

My fiancee and I became first time home owners last November. The last year has left us with many enjoyable memories in our new home with our two children. All of this was made possible by Jeanne's guidance, knowledge and promptness. Jeanne always had our best interest at heart and was always eager to assist us in any way she could. She always made her self available to take time out of her day to meet with us and thoroughly walk us through any questions we had. Jeanne kept us smiling even during the most stressful steps of the process while always remaining to be honest and up front with us.She was a wonderful agent and now we consider her a friend. It was an honor to share this moment with her.

My husband and I interviewed 3 agencies but once we met Jeanne we knew she was exactly what we wanted, honest, thoughtful and knew her craft. She always kept us in the loop and kept "me" grounded, it was hard to move from our home of 24 years but Jeanne helped every step of the way. I would recommend her without any hesitation, hands down she's the best!!!

Jeanne was great from beginning to end. I honestly feel like we could be friends. She was easy to talk to from the start and the process for our first home went very well. She told us everything we needed to know and clarified all the questions we had since this is our first house. I would recommend her to anyone who's looking for any home and wants someone who won't pressure. I'll definitely be going back for house number 2 as I told her at closing.

Working with Jeanne Crum was an absolute pleasure from start to finish. As first-time homebuyers, we had a lot to learn, and Jeanne guided us through every step of the process with patience, honesty, and exceptional communication. She shared a wealth of knowledge that helped us feel confident and informed throughout the journey.

Jeanne truly listened to our needs and wants, helping us find a home that’s perfect for our growing family. She was always available to answer questions, provide updates, or offer support—saying she was just a phone call away would be an understatement.

We’re so grateful for her dedication, professionalism, and genuine care. We couldn't have asked for a better experience. Highly recommend!

Please let us know if you are in need of any other information we had an absolute wonderful experience.

My team and I have been lucky to have worked with Jeanne's clients for their financing. What's always become evident is the great care that Jeanne has for all of her clients. She truly takes a genuine interest in all people and takes the time to be certain that all of her clients' needs are met. In fact, it's so common that when we ask a client how they know Jeanne, that they're quick to say that she is also a friend.

We enjoyed working with Jeanne Crum very much. While being very professional, she made us feel like friends she was doing her best for. She did her research and quickly found a buyer for our house. Jeanne kept in touch with us and made sure we understood every step. We really appreciate Jeanne's hard work on our behalf and whole heartedly recommend her services to anyone buying or selling a house.

Working with Jeanne Crum was an absolute blessing. Beyond her incredible professionalism and expertise, she is truly one of the most kind-hearted people I have ever met. She genuinely cared about my family and our future, making what could have been a stressful process feel incredibly smooth and supported. I cannot recommend her highly enough!

It was a pleasure working with Jeanne on the sale of my mom's house. She is friendly, compassionate, professional and knowledgeable, with great communication skills. Always ready to answer questions and keep the process moving. I enjoyed my time with her and highly recommend her to anyone who is looking for an agent.