We’ve received more complaints from sellers that their Mansfield Storrs area listing is not appearing on Zillow and/or it is appearing with inaccurate information. If you are a seller who is also open to renting, and we add your property as a rental to the Mulitple Listing Service (MLS) it will replace your for sale listing on Zillow. Zillow will not post a for sale and rental listing for the same property.
Zillow has a direct feed via our MLS. Once they have the feed it is out of our control. Your agent is not manually loading your listing to the Zillow platform, therefore if your listing is correct in the MLS and on our website it should be so on Zillow. I have learned not to bend the consumer’s ear with tales of multiple inaccuracies or the weaponizing of our own MLS listing data—so I won’t. But sellers, please don’t blame us when things go south on Zillow!
As a seller you may not know that if your agent is not paying Zillow a monthly fee to purchase leads in specific zip codes that a representative from Zillow will not speak to them or assist them.
Many agents, out of frustration, call the sales line, conspicuously labeled the “Become a Premier Agent” line and have been told that unless they are intent on signing up to purchase leads with a credit card at the ready, the conversation will have to end there. Zillow is not willing to correct their inaccuracies without a paying agent at the other end of the receiver. 
Sellers, if Zillow is displaying incorrect or no information about your listing, you can create an account at Zillow as the property owner and claim your listing, where you can make changes and updates. However, I must warn you that it does not always work out as planned—I once established an account for a client who was not computer savvy and I made corrections in the data (which clearly added value) and the new “Zestimate” dropped by almost $9,000! In addition, the comparable properties used are address-related so the mobile home park in the area and random foreclosures further depressed the value. The house ultimately sold for much more than the “Zestimate.”
My own home on Zillow indicates that it was sold for $40,000 in January of 2019. Nope. I still live there and it is worth north of $400,000. Even as a Premier and Best of Zillow Agent I’m not sure I have the cachet to get such a whopper of a mistake corrected.
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