2022 was an exciting and prosperous year at HST.  We worked, we collaborated, we learned, we worked some more.  2021 was a different year:  we masked, we gloved, we cleaned, we zoomed, we learned, and worked a lot, sometimes with stressed clients and stressed agents.   In 2022, as the COVID pandemic has slowly lessened its stranglehold on [...]

Freudenfreude:  taking delight in someone else's achievement, the opposite of schadenfreude. 

 

You may be familiar with Schadenfreude, a word of German orgin, that has gotten new attention after appearing in an episode of Ted Lasso.  I ran across this word, freudenfreude, which aptly describes how I feel each and every day as the Broker [...]